Employee FAQ: Answers to Your Most Common Questions
At Bravely, we’re committed to supporting employees with the resources they need to thrive in both personal and professional settings. Our Employee FAQ page provides quick answers to your most common questions about our services, how we help with workforce development, and the impact of our programs. If you have any additional questions, don’t hesitate to reach out—we're here to help!
Bravely is a resource for the moments that matter in your life at work. It connects you to one-on-one professional coaching whenever you need it. Using the Bravely platform (Via your browser or In the app), you can schedule time to connect with one of our coaches for a confidential conversation about growing in your role, building stronger working relationships, achieving focus and motivation, and more.
Bravely’s Coaches are a vetted network of certified coaches and human resources veterans who come from all kinds of backgrounds and industries, including tech, consulting, advertising, and publishing. They have been onboarded to Bravely’s coaching methodology. We have also ensured that they are well-acquainted with your company’s mission, values, and priorities.
After introducing themselves, your coach will work with you to understand your situation from all sides. Then, they’ll guide you in brainstorming your options and choosing your own best course of action. Finally, they’ll help you prepare for your own next steps after the session.
Bravely sessions are audio or video, and will happen via conference from your coach in the Bravely app. After scheduling, you’ll receive a confirmation email to your personal email address detailing which method your session will use. Download the app at workbravely.com/mobile.
Your session can last up to 45 minutes, but some people choose to spend less time speaking with their Coach.
Bravely coaching is currently available in 33 languages. You can select the language for your session when you schedule it.
Yes! We have a full content library that you can access if you’d like to take advantage of our resources. You can find the full library on the app.
It’s up to you — each time you schedule a session, you’ll be able to choose any coach with whom you’ve worked in the past, or to try someone new.
Your company will determine how many sessions employees can have. You can be in the driver’s seat of how often you work with a coach within those parameters. Some people choose to have sessions “as needed” to address timely matters in their work lives, while others find they get the most from a regular monthly session.
Bravely understands that your life at work is inextricable from your identity. To request that you be matched with a Bravely Coach who shares any element of your identity or background, reach out using the chat box in the bottom-right corner of the Bravely platform or via support@workbravely.com.
Probably not. However, Bravely Coaches have an average of 10 years of experience and can provide guidance regardless of your role or industry. They are expert coaches with ample experience supporting employees at every stage of their careers.
Every conversation that you have with a Bravely coach is completely confidential. Bravely also has a duty to report employee threats of imminent harm to self or others back to the company. Finally, Bravely aggregates trends and themes across sessions, and may share these with company leadership to support their work in improving the employee experience. All of this data is fully anonymized, and the Bravely team takes pains to ensure that it will never point back to an individual or to any single conversation.
We ask you to activate your account using your personal email address to make good on our promise of confidentiality. We will also reach out to you at your personal email address to confirm upcoming sessions, respond to requests, and address any feedback you share with Bravely.
We use the feedback you provide to improve your experience with Bravely. Please make sure to fill out your post-session survey (it’s optional) so that we know how we’re doing and can continue to improve!