Here are a few of the most common questions we receive from the employees we support.

Yes! Bravely is for everyone at every level—whether you’re a manager, a seasoned employee, or just starting out in your career. Our Pros are especially helpful for employees experiencing any kind of transition—their first 90 days on the job, taking on new responsibilities, or navigating org change.

We’re here to provide support in the moment you need it. It’s all fair game: you’ll simply tell your Pro about your situation and they’ll help coach you towards a game plan.

Pros work with you to understand your situation from all sides. Then, they guide you in brainstorming your options and choosing your own best course of action. Finally, they help you prepare to manage your situation after the call, and can even help you practice new skills.

It’s up to you. Your session can last up to 45 minutes, but many people choose to spend less time speaking with their Pro.

Our promise: any conversation that you have with a Bravely Pro is completely confidential, so you can feel comfortable being open and honest about whatever is on your mind.

Scheduling a session couldn’t be quicker or easier: all you need to do is log in to your account, select a time slot, and wait for your Pro to call you (or see your email for in-browser session instructions). We’ll send you SMS reminders in the days leading up to your conversation.

Our Pros are professional coaches and seasoned HR experts from all backgrounds and industries. They’ve managed and been managed, worked at companies big and small, and know what it’s like to be in your shoes. Each and every one of them has been trained to coach you through your situation no matter what you’re dealing with—so you can be sure that you’re in good hands!

Yes. When you go to book your second (or third or fourth!) session, you’ll be matched with the same Pro, unless you ask us to pair you with someone new.

Our hope is that Bravely helps your employer better support you and your colleagues. For that reason, we provide them with common themes, trends, and insights that they can act on to design better company policies. We’ll help them understand, for example, the percentage of people that are struggling with their workload or feeling stressed out about an upcoming performance review cycle. Nothing we share will ever point to an individual or their conversation.

I know it may seem weird to speak to someone who works outside the walls of your office. Maybe you're wondering how this person will understand your situation and your day-to-day job—but this is actually where the magic happens. Since our Pros are totally neutral, they’re able to provide a perspective that you wouldn’t get elsewhere, and have you arrive at an outcome that you feel good about.

As of now, Bravely is only available to employees whose companies offer it as a resource. Contact us at hello@workbravely.com and we can help you get your company working Bravely!