Here are a few of the most common questions we receive from the employees we support.

Yes! Bravely is for everyone at every level—whether you’re a manager, a seasoned employee, or just starting out in your career. Our Pros are especially helpful for employees during their first 30/60/90 days on the job (when it can be intimidating to speak up) and those who have just become new managers and have direct reports for the first time.

We’re here to provide support in the moment you need it, whether you’re struggling with your manager and not sure what to do or feeling like you can’t see a path forward in your role. Want to prep for your performance review conversation? Want to talk about something more serious, like how to deal with unfair treatment on your team? It’s all fair game. You’ll simply tell your Pro about your situation and they’ll help coach you towards a resolution.

Pros work with you to understand your situation from all sides. (We call this “Discovery.”) Then, they guide you in brainstorming your options and choosing your own best course of action—this is called “Option Identification.” Finally, they help you prepare to manage your situation after the call, and can even help you practice having a tough conversation out loud if you’d like.

It’s up to you. Your session can last up to 45 minutes, but many people choose to spend less time speaking with their Pro.

Our promise: conversation that you have with a Bravely Pro is completely confidential, so you can feel comfortable being open and honest about whatever is on your mind. Once you create your account, we ask for your personal email so that all communication with Bravely is separate from your work identity. (The one exception: If you seriously threaten harm to yourself or others, or report something illegal, our Pros will have to bring that information forward.)

Scheduling a session couldn’t be quicker or easier: all you need to do is log in to your account, select a time slot, and wait for your Pro to call you. We’ll send you SMS reminders in the days leading up to your conversation.

Our Pros are professional coaches and seasoned HR experts who come from all kinds of backgrounds and industries. They’ve managed and been managed, worked at companies big and small, and know what it’s like to be in your shoes. Each and every one of them has been trained to coach you through your situation no matter what you’re dealing with—so you can be sure that you’re in good hands!

Yes. When you go to book your second (or third or fourth!) session, you’ll be matched with the same Pro, unless you ask us to pair you with someone new.

Our hope is that Bravely helps your employer better support you and your colleagues. For that reason, we provide them with common themes, trends, and insights that they can act on to design better company policies. We’ll help them understand, for example, the percentage of people that are struggling with their workload or feeling stressed out about an upcoming performance review cycle. Nothing we share will ever point to an individual or their conversation.

I know it may seem weird to speak to someone who works outside the walls of your office. Maybe you're wondering how this person will understand your situation and your day-to-day job. But this is actually where the magic happens. Since our Pros are totally neutral and unbiased, they’re able to provide a perspective that you wouldn’t get elsewhere, and have you arrive at an outcome that you feel good about.

As of now, Bravely is only available to employees whose companies offer it as a resource. Contact us at hello@workbravely.com and we can help you get your company working Bravely!